- Sarnu, Near Hanuman Temple, Pathankot Road, Shahpur-176206
- Monday to Saturday: 8.00 am - 7.00 pm, Kangra
Effective Date: 10-10-2025
This Privacy Policy explains how Shivhim Tours (“we,” “us,” “our”) collects, uses, and discloses your information when you visit and use our website, https://shivhimtours.com/ (the “Service”).
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, please contact us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services, when you participate in activities on the Service, or otherwise when you contact us.
The personal information we collect depends on the context of your interactions with us and the Service, which may include:
Identity Data: Name, email address, phone number, and physical address.
Booking Data: Tour package selected, travel dates, number of travelers, and payment information (processed via secure third-party gateways).
Health Information: Limited medical information, if necessary, to accommodate special needs during the tour (e.g., allergies or mobility issues).
When you visit our website, certain information is collected automatically, such as:
Usage Data: IP address, browser type, operating system, pages viewed, time spent on the site, and the referring website.
Cookies and Tracking: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information (e.g., to remember your preferences and settings).
We use the information we collect for various business purposes, including:
To Facilitate Booking: To process your tour and cab bookings, manage payments, and provide essential confirmations and vouchers.
To Provide Services: To fulfill and manage the tours you have purchased and arrange necessary accommodations, guides, and transportation.
To Communicate: To respond to your inquiries, send administrative information, service updates, and marketing communications (if you have opted-in).
To Improve Our Service: To monitor and analyze usage and trends to improve our website, services, and your experience.
For Security: To protect against fraudulent transactions and monitor for attempts to compromise the security of our Service.
We only share and disclose your information in the following limited situations:
With Service Providers: We may share your information with third-party vendors, suppliers, contractors, or agents who perform services for us or on our behalf. This includes hotels, cab operators, and local guides, but only the information necessary to provide the service you booked.
For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To make such a request, please contact us using the details below.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this policy frequently to be informed of how we are protecting your information.
If you have questions or comments about this policy, you may contact us at:
Shivhim Tours
shivhimtours@gmail.com
+91-93170-11327
Sarnu, Near Hanuman Temple, Pathankot Road, Shahpur-176206